Frequently asked questions

Contact any of our counselors to receive your pre-planning guide and to document your funeral preferences. They will guide you through selections and next steps.

Dress in a way that is respectful and comfortable, reflecting what the deceased would have appreciated. While darker colors are still common, they are not necessary.

Yes, you can have a religious or cultural ceremony. We offer services that honor any religion or culture, ensuring you or your loved one’s traditions and beliefs are respected.

The funeral procession is led by a vehicle carrying the deceased and can be followed by other attendees in their vehicles. If unsure, reach out to the family or funeral director for guidance.

We offer flexible options for planning and paying for any arrangements in advance. Planning ahead provides peace of mind and ensures your wishes are honored. For more information on pre-planning and payment options, please contact us directly.

To ensure your memorial tributes can maintain their pristine condition for generations to come, it’s important to practice routine cleaning and protective upkeep.

Granite — While granite is a durable stone that can withstand the elements, exposing the stone to harsh chemicals (e.g., cleaners), food and drinks, and abrasive cloths can stain or scratch the surface. To clean granite, use a mixture of water and mild soap along with a microfiber cloth.

Bronze — Another strong material, bronze is well-regarded for its versatile nature in the world of art and history. Over time, most bronze materials naturally develop a rich patina (especially when exposed to oxygen and moisture outside), but if families prefer the classic warm, brown appearance, they may request a bronze refinishing service. To clean bronze, use a copper, brass, or bronze cleaner to polish and seal the metal.

For many, memorial decorations are a simple, yet deeply personal expression of lasting love. At our family-first cemeteries, our Park Services teams are honored to help families find meaningful decorations for their loved ones.

Floral and plant decorations — Flowers are classic symbols of undying love and the gentle nature of remembrance, representing the renewal of affection with every fresh bouquet. For outdoor spaces, live and artificial flowers are ideal options for paying tribute to your person. For indoor mausoleums, artificial flowers are best to maintain the air quality. Please ensure any flowers or potted plants are placed in approved containers.

Prohibited decorations — While some decorations may not seem inherently hazardous, if they are pulled into landscaping equipment (lawnmowers, trimmers), displaced by inclement weather, some decorations can pose a risk to people, other resting places, and wildlife. As such, prohibited items include, but are not limited to:

• Glass, ceramic, or other breakable containers and decorations
• Decorations placed on interior floors
• Decorations encroaching on other resting places
• Unsightly/withered/faded decorations
• Stakes, spikes, rods, posts, etc.
• Unapproved plastic, glass, or other breakable materials either attached to the tribute or near the tribute

To review cemetery guidelines in depth, please see our Rules and Regulations. Please consult with your Memorial Planning Family Service Counselor or cemetery if you have any questions.