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If you need assistance after 9:00 PM EST during the week or 8:00 PM EST on the weekend, please call us or fill out the form below and a friendly representative will be in touch with you the following day.
It can be difficult to know what to do right after a passing. We understand these challenges, and to help you, we’ve outlined the essential steps to take.
If the death is unexpected, call 9-1-1 immediately. The medical team will guide you on what to do next.
If your loved one was under hospice care, contact the facility right away.
Call us at 877-791-9993 to get immediate assistance for your loved one.
Or, locate your nearest Memorial Planning location with our location finder.
Check for documents regarding funeral arrangements, burial or cremation preferences, and organ donation wishes. See if the deceased named someone to handle these arrangements.
Our counselors will guide you every step of the way.
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