Forest Lawn Cemetery Richmond is Here to Help
If you have an immediate need or know that you will be needing our services in the very near future, we are here to help. Contact us now and we can help ease the burden and assist with your planning needs.
You are not alone.
Hours of Operation: M-F: 9:00am - 5:00pm, Sat: 9:00am - 2:00pm, Sun: Closed
Please call us or fill out the form below and a friendly representative will be in touch as soon as possible.
We Can Help
We have found over the years
that when a death occurs,
many families are not clear
on what immediate steps
should be taken.
It can be a highly emotional and confusing time when a loved one passes. For that reason, we have listed the immediate key steps that should be taken to ensure proper care for your loved one.
If there is an unexpected death in your home, call 911 immediately. Upon arrival, the medical team will provide specific instruction on next steps. If your loved one was under hospice care, call the hospice immediately and they will take charge of the situation.
As soon as possible, contact close family and friends, the deceased's physician (if a hospice is not involved), and the deceased's lawyer. If the deceased cared for any dependents, make arrangements immediately for their safe care.
Look for any written instructions (Letter of Instruction, Final Instructions, Disposition Authorization) for funeral or memorial service arrangements and burial or cremation arrangements. Determine if the deceased named a "Designated Agent" to take care of the arrangements. Also determine if the deceased left any direction on donating organs or tissue upon their death.
If you are the Designated Agent (or if there is none and you are taking responsibility), please contact us to schedule an arrangement conference to determine final arrangements.
If you would like more details on how to plan a funeral, feel free to review our step-by-step planning guide.
Need Us to Contact You?
Personal Items of the Deceased the Family Should Bring to the Arrangement Conference
To ensure a productive and efficient meeting during this stressful time, the following items and information regarding the deceased should be collected prior to the meeting.
- Completed Planning Guide with final arrangements. If not available:
• Date of birth
• The complete legal name with correct spelling
• Social security number
• Parents’ names with the mother's maiden name
• Occupation when working
- Will or letter of instructions
- Military service and discharge papers
- Clothing including undergarments,but no jewelry
- A recent photo of the deceased for identification purposes
- Photos of the deceased for the Life Story DVD
- Music suggestions for service
- Prayers or passages for memorial folders or prayer cards
Planning a funeral can be difficult. There are a so many decisions that need to be made, often times very quickly and with a lot of emotion. Below are some guides and checklists to help ease the burden and relieve some of the pressure that comes with planning final arrangements.
Funeral Planning Checklist
MemorialPlanning.com offers a free downloadable checklist that can help simplify the funeral planning process. The checklist includes noting funeral service preferences, selecting a burial option, and suggestions for how to make it personal.
67 Things To Do
There are around 67 things to do when planning a burial at the time of need, and that list could grow at any time. When a family has just experienced a loss, they are often overwhelmed with grief. Be prepared by downloading our helpful to-do list.
How to Plan a Funeral in Today's Uncertain Times
We live in strange times today, and this means that, like so many of us, you might be feeling uncertain and off-center when it comes to just about everything. We persevere, though, finding ourselves rising to the challenge when responsibilities fall into our lap. Sadly, one of those responsibilities may be planning a funeral for a loved one.
View Services & Options
Just as no two people are alike, no two funerals are alike. While funerals often have many elements in common, they can differ greatly among various cultures and religions. A funeral is a most personal event, celebrating the lifespan of an individual.
Which is Right for You?
Did you know there are a variety of options to choose from when selecting a burial? In addition to the more common in-ground burials and cremation, there are also a host of above-ground options and more nature-friendly burials.